Skip to content

1. Information We Collect

We collect:

  • Account information (name, email, phone)
  • Profile information (bio, location, preferences)
  • Payment information (processed by Stripe, not stored by us)
  • Usage data (pages visited, features used)
  • Communication data (messages, feedback)
  • Device information (IP address, browser type)

2. How We Use Your Information

We use your information to:

  • Provide and improve the Platform
  • Process payments and subscriptions
  • Match clients with artists
  • Send notifications and updates
  • Prevent fraud and abuse
  • Comply with legal obligations

3. Data Security

We use industry-standard encryption (SSL/TLS) to protect your data. Payment information is handled by Stripe and never stored on our servers. However, no system is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers (Stripe, hosting, analytics)
  • Law enforcement (if required by law)
  • Other users (only information you choose to share)

5. Cookies & Tracking

We use cookies to remember your preferences and track usage. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights (GDPR)

If you are in the EU, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (right to be forgotten)
  • Opt-out of marketing emails
  • Data portability

7. Data Retention

We retain your data as long as your account is active. Upon account deletion, we retain data for 30 days before permanent deletion, unless required by law to retain longer.

8. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors. If we discover we have collected data from a minor, we will delete it immediately.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

10. Changes to Privacy Policy

We may update this policy at any time. We will notify you of significant changes via email or platform notification.

11. Contact Us

For privacy concerns or to exercise your rights, contact us at [email protected]